Yes, we ship internationally! Our products are available in multiple currencies, and our website automatically adjusts to display prices in your local currency based on your location.cYou can shop with confidence and see prices in the currency that’s most convenient for you.

Our team works hard to get your order dispatched as quickly as possible. Please allow 1-3 days for your order to ship, and up to 12 days from your purchase date for delivery to most destinations. Tracking information is typically provided 1-2 days after your order has shipped. If you have not received a tracking number after 7 business days from shipment, please contact us at hi@healhaven.com.au so we can assist you.

We offer a 100% money-back guarantee if your product arrives defective or damaged. You have 60 days from the date of contacting us to return your item for a full refund. You are responsible for return shipping costs; once we receive your product, we will refund your original purchase. Please include your name and order number with any return for prompt processing.

Absolutely! Orders can be cancelled at no charge as long as they have not shipped. If your item has already shipped, simply follow our return policy once it arrives for a full refund.

If you made a mistake in your shipping address, just reply to your order confirmation email with the correct details or contact hi@healhaven.com.au as soon as possible. Please notify us promptly to minimize delays. Refunds cannot be issued for orders shipped to incorrect addresses if we were not notified within 24 hours.